• OVERVIEW
  • Vertu places strong emphasis on delivering exceptional customer service through a global network of dedicated service centres.
  • —
  • Registering your Vertu handset provides access to an array of exclusive services, designed to ensure that your life is beautifully arranged.
  • A DAY IN THE LIFE OF VERTU CONCIERGE
    • VERTU FORTRESS
    With the push of a button, Vertu Fortress automatically backs up all of your photos and videos. Should you lose or break it, all stored information can be easily retrieved.
    VERTU CERTAINTY
    • Vertu Signature models come with Certainty: an unprecedented service during the first 12 months of ownership to ensure that the beauty of the handset is maintained.
    • —
    • One complimentary repair without restriction, provides you with the reassurance that your Signature handset will be covered against damage. For Signature Precious* customers the service is extended to the first 24 months of ownership with two complimentary repairs.
    VERTU REMOTE ASSIST
    • Vertu Remote Assist provides 24/7 technical support. If you need help with any technical issues, the Vertu Concierge key gives direct access to our support team who will be able to remotely access your phone and solve any issues. This gives the Vertu owner complete confidence they are supported.