Contact Vertu

Vertu's dedicated contact centre is able to provide help with any customer service issues.

Contact Vertu by email

Customer service: customer.service@vertu.com

Contact Vertu by telephone

For customer support or any query about the Vertu.com boutique

gb English +44 1252 867500 08:00 – 20:00 (London time)
7 days a week
ru Russian +7 495 725 7621 08:00 – 20:00 (Moscow time)
7 days a week
cn Chinese +86 10 6782 5781 08:00 – 20:00 (Beijing time)
7 days a week
fr French +33 182882745 08:00 - 18:00 (Paris time)
Monday to Friday
gb German +49 3056796574 08:00 - 18:00 (Berlin time)
Monday to Friday
ae Arabic +97 316 199637 08:00 – 22:00 (Dubai time)
7 days a week

Services and repair

Please contact your nearest authorised Vertu dealer who will arrange for the device to be returned to one of our specialist Service Centres.

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