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EXCLUSIVE SERVICES

CONCIERGE

The Vertu Key enables instant access to an exclusive world of Vertu benefits and services including Concierge.

Concierge offers 24-hour worldwide assistance, recommendations and priority bookings, all with a personal touch. They facilitate your every request, from finding the perfect gift to accessing money-can't-buy events, experiences and everything in between. Your Concierge will fulfil every request using their unique expertise and inside knowledge.

CONCIERGE

ONE-TO-ONE DEDICATED SERVICE

As you don’t settle for ordinary in any other part of your life, Concierge has now been enhanced to offer a one-to-one dedicated level of service. You will be provided with an individual concierge, who will tailor every aspect of your request to suit your preferences, as well as ensuring you are the first to know about things of interest to you.

CONCIERGE

ALWAYS CONNECTED

It's simple to stay in touch with the option of Live Chat, in addition to email and voice call, enabling you to choose how you communicate. And: so you're always up to date, you can find your requests at the touch of a button.

Concierge is provided in English, French, German, Italian, Arabic, Cantonese, Mandarin and Russian.

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