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Please remember, when you shop online with Vertu: Your online purchases must be made with a credit card registered in the country you're shopping in. If you change your location while shopping, the contents of your shopping bag will be removed.

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Legal Notices

User Account Terms and Conditions

Please read these User Account Terms carefully before selecting the box to accept them.

These User Account Terms and the Site Terms set out the basis on which you are allowed to register and use your account, an area which you access by entering your unique user-name and password (your "Account") at the log-in page within www.vertu.com (the “Site”) and which gives access to additional functionality to that found on the public areas of the Site.

1. Who are we?

We are Vertu Corporation Limited and subsidiaries or affiliates (“Vertu”) ("we") or ("us"), a company registered in England & Wales, with company number 07753443, having its registered office address at Beacon Hill Road, Church Crookham, Hampshire, GU52 8DY. You can contact us by email at customer.service@vertu.com.

We are a manufacturer and retailer of luxury mobile phones and complementary services.

2. These User Account Terms

You also need to select the box to accept these User Account Terms. No access will be permitted unless these User Account Terms are accepted.

When you create an Account, you will be asked for certain information about you and/or your company. You may provide further information about yourself when you use your Account, e.g. ordering products, submitting material. We will treat all your personal information in accordance with our Privacy & Cookie Policy.

We may change these User Account Terms from time to time by updating this page so you should check back every so often to see if they have changed. Your continued use of your Account after any change is made means you accept the changes to these Terms.

We may withdraw access to your Account or the Site if you breach these User Account Terms or the Site Terms.

3. Other terms and conditions

The Site Terms also apply to your use of your Account in the same way that they apply to your use of the Site. You should also read those before accepting these User Account Terms.

Other terms and conditions may apply to certain activities that you can carry out within your Account. For example, purchases will be governed by our online terms and conditions of purchase. We will make it clear when other terms apply.

4. Passwords and security

You need to make sure that you keep your username and password secure and confidential. You will be responsible for all activity, instructions and purchases on or through your Account, whether you have permitted such use or not (but not where such activity occur as a result of security breaches or our failure to comply with these User Account Terms).

When you access your Account through the Site, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by applicable data protection legislation, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access.

5. Usage not permitted

You must not:

  1. introduce any virus or other harmful code into your Account or into any files you upload to your Account;

  2. upload or submit any material, drawings, images, consent or information which infringes the intellectual property rights of any third party, is in breach of any applicable law, regulation, direction or code of practice, is defamatory, illegal, pornographic or offensive;

  3. misuse your Account or the Site (including without limitation by hacking), access or seek to access any part of the Site which is not made available to you or attempt to circumvent the Site's, or your Account's or any other accounts' security.

6. Submitted material

If you submit any material, in addition to the restrictions listed in section 5 above, you promise that you own that material or have the unlimited right to provide it to us.

We may copy, publish and/or use it, or any part of it, on its own or in combination with other material or ideas or modify it free of charge, unconditionally and without owing any payment to you.

You agree not to take action against us in relation to material that you submit and you agree to indemnify us if any third party takes action against us in relation to the material you submit.

We do not and cannot review the content posted and submitted by you on this Site and we are not responsible for such content. We may at any time, at our sole discretion, remove any content posted by you.

This section does not apply to any personal information submitted by you that identifies you. This will be processed only as provided in our Privacy & Cookie Policy.

Version: August 2014